Public services interrupted due to severe flooding

The public is informed that some services in the Municipality of eThekwini are interrupted due to severe flooding in all areas of eThekwini.

eThekwini suffered an unprecedented amount of infrastructure damage from landslides, flooding and overnight washouts.

City emergency personnel responded to calls throughout the night and worked around the clock to restore services as soon as possible. The City asks the population to be patient and understanding because there will be delays in the restoration of services.

Many regions suffered water and electricity cuts caused by loss or damage to infrastructure. Several important high voltage substations have been flooded and are currently inaccessible.

Crews will work in shifts until high voltage supplies are restored. Some substations will need to be rebuilt, which can cause lengthy delays.

Call centers are also experiencing a high volume of calls. The public is encouraged to use alternate contact information to report outages.

Beaches and pools are closed until further notice due to unsafe conditions.


Due to flooding, the City will unfortunately not be able to accept any burial requests until the weather clears. This is due to the saturation of the soil due to heavy rains. The City is asking the public to postpone any burials until the City’s cemeteries are able to perform them again.

Refuse removal

The City advises citizens of the suspension of street sweeping and garbage removal services. Residents are asked to keep trash inside their properties to avoid spills and blockage of storm drains. The garden pitches are also not operational and therefore cannot accept any waste during this period.

Bus services

Bus services were temporarily interrupted due to flooding at the depots. Many routes are inaccessible.

Health facilities are not operational today, April 12, due to the severe impact of heavy rains which damaged infrastructure and prevented staff from getting to work due to road closures.

The following clinics are not operational: Waterfall, Amanzimtoti, Wyebank, Mpola, New Germany, Nazareth Township Centre, Seacowlake, Bester, Redcliffe, Umlazi G, Umlazi AA, Umlazi N. Verulam and Waterloo clinics only treat emergencies due to of the shortage. staff who cannot come to work. Not all mobile clinics are currently operating.

The municipality will continue to reassess the situation and will update the public on future developments.

The public are urged to contact the Emergency and Disaster Call Center on 031 361 0000 to report any emergencies, including fallen trees blocking the road.


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