Nigerian man laments after government agency, NIPOST lost iPhone sent to him from US

A Nigerian has accused the Nigerian Postal Service (NIPOST) of misplacing an iPhone 13 Pro-max sent to him from the United States.
He said the package had been sent by his wife from the United States since March 16, before receiving a call Thursday from NIPOST/EMS asking him to pick it up.

The man, who shared his experiences on his Twitter account, @Ezevictorr, revealed that while the package was declared by EMS America, NIPOST officials gave him a handwritten letter from a Nigerian EMS official claiming that his package had arrived torn.
He wrote; “This country is rapidly going downhill. After waiting more than two weeks for an international package sent by my wife since March 16, I received a call yesterday from Nipost/EMS asking me to pick it up.
“On arriving at the NIPOST office here in Asaba, I was told that there was an anomaly on one of my parcels and I was given a handwritten letter from an official of Ems Nigeria stating that my parcel had arrived torn and the iPhone 13 pro max which was declared by EMS America to be in the box was not found there.
“I don’t even know how to deal with all of this or even where to begin to pursue this matter. Attached to this thread is the letter, the receipt stating my phone was stolen and the EMS America tag stating a phone was put in the box.”
“Please guys help me retweet until it gets to the right channel because I don’t even know what to do at this point,” he added.