Malta ‘seen as a case study’ for public service reforms

A new publication offering a broad analysis of reforms and changes in the civil service since 2013 was started by Maltese academics.

The research was placed in a historical context of other previous reforms with a scientific inquiry into the impacts of the changes implemented, the government said in a statement.

This Springer publication, edited by Professor Frank Bezzina, Dr Emanuel Camilleri and Dr Vincent Marmara, reviewed the renewal process that has taken place since 2013 and the impact on the service, customer and employees of the government. This analysis offers the public service the opportunity to consolidate what has been done and prepare for its reinforcement, through a new five-year strategy.

The book “Civil Service Reforms in a Small Island State: The Case of Malta” was launched by Principal Permanent Secretary Mario Cutajar with one of the authors, Professor Frank Bezzina. The first in-depth research of its kind, this study entered the historical context and analyzed the social impact of civil service reforms.

“Unlike other reforms in the past, we immediately analyzed the changes implemented. We haven’t let many years go by. Research has shown that the public service is capable of renewing itself to meet the needs and aspirations of its clients. As a result of these reforms, today we have a proactive civil service serving as a leader in various areas,” said Head of Civil Service Mario Cutajar.

Professor Frank Bezzina said research shows there has never been so much change in such a short time. “The majority of reforms have taken place in recent years, with those implemented between 2014 and 2017 accounting for 55% of all civil service reforms,” Prof Bezzina explained.

With this publication, Malta now serves as a point of reference for other small island states, with the civil service seen as a case study for public service reforms and their successful implementation.